How it All Works

Maskell Heating Services - How It All WorksIf you’ve not had your oil tank replaced for some time, or you’re new to oil storage tanks, you may be a little concerned as to how it all works, or how it may impact your property. No need to worry. Maskell Heating Services is the specialist supplier and installer of domestic and commercial oil tanks. In fact, we don’t offer any other service so you could say that Oil Tanks R Us!

Here’s how it works:

We’re Waiting for your Call

Give us a call on 01323 845 087 or contact us via email at ray@maskellheatingservices.co.uk. We strive towards excellent customer service, which includes answering your call or responding to your email promptly. Out of hours, we offer a regularly checked answering service.

An Appointment to Suit You

We aim to arrange an appointment at your property as soon as possible – within 24 hours if we can and we never diagnose what needs doing over the phone. What’s more, you’ll be at the top of our list if you’re “more mature” or if we consider that you or your property is at risk.

The Appointment

For your safety and peace of mind, all our engineers are CRB checked, carry ID and wear Maskells branded clothing and livery. Courteous, prompt and professional, your engineer is highly qualified and will make an assessment of your best and safest value for money solution.

A Bespoke Quotation

Every property is different, so our written quotation will outline precisely what you need, with no hidden charges.

The Process

Although replacing your oil tank is a job for the experts, we know how to make things simple. Ensuring that all OFTEC regulations are closely followed, existing oil is safely transferred to a holding tank to be replaced or cleaned.

If necessary, the base of the tank will be repaired, along with the removal of any rusty or damaged pipework. A robust new tank, along with any necessary filters, isolation valves, pipes etc will be installed, in line with regulations. New or cleaned oil is then pumped back into your replacement tank, with a full checking process along the way and upon completion. We’ll also safely remove your old tank and then clear up before we leave.

We aim to leave your property the way we found it – with the exception of the addition of a new, safe, secure oil tank, of course!

Aftercare

After we install your oil storage tank, we’ll ask you to sign a job sheet to make sure that you’re satisfied with our installation. We’ll send you a safety certificate and a maintenance pack for your peace of mind. OFTEC and the Council will be contacted on your behalf, too.

Quality is our watchword and we are looking forward to hearing from you. Contact us to find out more.